What is AdvaCare Enterprise Support?
We give you access to high level skills on an agreed SLA, enhancing your ability to support your organisations needs in the areas of Security, Networking, Cloud and Data Centre Infrastructure. With a focus on high end enterprise technologies, our unique service offers both quality and exceptional value.
Access to our comprehensive service desk during business hours, with options to upgrade to 24x7x365.
Access to a state of the art web based portal for real-time visibility and ticket management.
Direct assistance with configurations, upgrades and best practice guidance.
A flexible pricing model adaptable to your organisation’s growth for cost predictability.
Billing based on actual usage with the ability to adjust service levels quarterly.
Expertise from certified professionals in enterprise network, security, cloud and data centre infrastructure technologies.
Fast track ticket resolution and management of manufacturer TAC for minimal downtime.
Enterprise device monitoring for tailored insight into the performance of your IT infrastructure.
Benefit from specialised modules for additional system checks and strategic insights.
Supported Vendors
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Microsoft Azure
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With over 20 years in IT, I can say Advatek's professionalism, immediate response time, and exceptional security expertise stand out as invaluable, continuously aiding us in our mission to create a secure environment.
Jamie Hancock, IT Networks Team Manager
Revolutionising your Security
Our goal is to ensure that your security aligns seamlessly with your broader IT and technology plans, providing you with peace of mind and the confidence to focus on what really matters - growing your business. Let us help you take your security to the next level.
Boost efficiency, enhance security
Maintaining your security is an ongoing task. While it certainly demands human insight, we leverage cloud-based machine learning, AI, and automation to minimise workloads – all while heightening accuracy and fortifying security. It's a beneficial balance for all involved.
Future-Proof Your Technology Affordably
Efficient security doesn't need to come with an inflated price tag. We understand the importance of economical strategies that effectively strengthen your security. We are dedicated to helping you streamline your security products, ensuring you derive the most from your licenses and facilitating the implementation of industry-leading security technologies.
Security-Driven Business Empowerment
At the core of every successful enterprise lies robust security. We understand that an organisation's security infrastructure is only as effective as the experts behind it. This is why our team of highly-skilled professionals are dedicated to helping you weave together the right blend of people, procedures, and technology for an all-encompassing protection.
